Product detail

ResolutionDesk

You pay per resolved ticket.

We run support resolution for teams with repeat ticket volume.

Get ResolutionDesk →Start with the brief →

Pricing

Proof

Proof Pilot $2.5K/30 days

Monthly

$499/mo base + $0.55 per resolved ticket

Live in 7 business days

What it does

Approvals, exceptions, and high-risk actions are logged before they become fire drills.

Compliance teams get an audit trail they can actually use during reviews.

Operators move faster because policy is enforced in the workflow, not after the fact.

How it's built

Brief

We confirm the buyer outcome, data sources, handoffs, and the result that must be measured after launch.

Build

KefeerKraft configures the workflow, packaged screens, routing, and reporting needed to deliver that outcome.

Deploy

We connect the workflow to the tools your team already uses and launch it with a clear owner and fallback path.

Monitor

After launch, we review run quality, missed-result signals, and improvement opportunities before the next cycle.

What's included

Core skills

AuditTrail, KnowledgeSync, MeetingBriefing

Included layer

Includes review, approval, audit trail, and exception handling.

SLA

4h response SLA · weekly governance digest

What happens if it breaks

Release Engineer rollback, incident note, and corrective release plan

What it costs

• Proof Pilot $2.5K/30 days
• $499/mo base + $0.55 per resolved ticket
• Proof converts after baseline and attribution are agreed
• Usage, model, and data-provider costs scoped separately when needed

Proof / SLA

Proof, SLA, and service credits

Meter

Meter: resolved tickets accepted from the support queue or issue system.

Accepted outcome: ticket reaches agreed resolution status with source timestamp, attribution note, and review record.

Proof

Accepted proof event fields: timestamp, support queue source, resolution status, attribution note, review record.

Time-to-Value

Time-to-Value: 7 business days.

Credit rule

If we deliver less than 70% of the agreed minimum outcome volume, and the required buyer inputs were available on time, service credits apply against the next run.

Credits are service credits only. They are not cash refunds. They apply to future KefeerKraft work under the active order terms.

Proof

TTL: 7 business days.

Next step

Live in 7 business days

If it breaks, the Release Engineer response window starts immediately and the last healthy state is restored before a corrective release ships.

Get ResolutionDesk →Start with the brief →